Brand Shop Representative, Helmand (Musa - Qala, Sangin, Garamsir)

Afghan Wireless Communication Company

Brand Shop Representative, Helmand (Musa - Qala, Sangin, Garamsir)

@Afghan Wireless Communication Company

Helmand

Full Time

Job Details       This job is expired at 09 Apr 2023

Closing Date: 09 Apr 2023
Reference No: AWCC/HR/23/VA/051
Number of Jobs: 6
Work Type: Full Time
Functional Area: general
Languages: dari,pashto,english
Experience: 2-3 years
Salary: As per company salary scale
Gender: Any
Nationality: afghan
Contract Type: Long Term
Contract Duration: 1 Year
Province:

Helmand
City: Helmand
Education: Bachelor Degree
Extension Possibility: Yes



Job description

Job Summary
The Brand Shop Executive will be responsible for the following tasks:

Assist with client services as needed.
Providing help and advice to customers using the organization's products and services.
Keeping accurate records of discussions or correspondence with customers.

Duties & Responsibilities
Handling customer complaints.
Assist with client services as needed.
Providing help and advice to customers using the organization's products and services.
Identifying customer problems and promoting sales.
Liaising with the customer within the given SLA.
Processing customer complaints/issues, requests, etc. within the given SLA.
Escalating the customer complaint, and problem/issue request within the given SLA.
Updating the customer after successful service and getting their feedback if any.
Meeting both SIM & recharge targets on monthly basis.
Submitting daily sales reports to the supervisor.
Working with a team and creating a pleasant work environment.
Keeping accurate records of discussions or correspondence with customers.
Ensuring to follow the ATRA rules and regulations while selling the Sims in the open market.
Submitting the SAF on time to SAF management and updating the record of SAF submission. 
Offering/informing the customer about new promotions and services.
Providing overall service, sales, marketing, and customer care.

Job Requirements
• Bachelor's degree in Business Administration, Marketing, or a related field. 

• Multi-language skills (good communication in English written and speaking).

• Good knowledge and computer skills (especially in Excel and Ms. Word along with presentation skills).

• At least 2 years of work experience in the same field or similar fields.

• Business Communication skills.

• Ability to work under pressure.


Submission Guideline
Interested candidates should fill out and submit the APPLICATION FORM with complete and correct information. To have access to the APPLICATION FORM, please copy and paste the link into your Web Browser.


https://forms.gle/erKqnQdadTmdefnu8 


Functional Area

Submission Email

This job is expired at 04 Apr 2023


About Afghan Wireless Communication Company

Afghan Wireless is Afghanistan’s first wireless communications company. When it began operations in 2002, we founded Afghanistan’s mobile communications industry by being the first enterprise to offer cell phone service to Afghan consumers and businesses. For well over a decade, Afghan Wireless has driven the rapid growth of our nation’s communications market, through its innovative development and deployment of global-class High-Definition (HD) Voice Communications, Internet, Data and Mobile Payments Services. More than 6,000 people work for Afghan Wireless, and our Company is directly responsible for the creation of 100,000 jobs throughout Afghanistan.

This job is expired at 09 Apr 2023